eCapture Pro Logs

eCapture Pro includes a logging system that helps you monitor application activity, diagnose issues, and track system health. This topic explains how to view and filter logs, configure warning and error thresholds, clear logs after issues are resolved, and locate log files on both Windows and Linux systems.

Log Panel

The Log Panel, located on the right side of the System View, displays log entries. Controls at the top of the panel let you configure the logs.

For an introduction to the System View, see The eCapture Pro System View.

Configuring the log level

You can filter log entries based on the log level. To view a detailed log of the application’s activity you can set the log level to debug. This includes error, warning, info, and debug entries.

In the Log Panel, use the Log Level slider to filter entries by type and severity. The log levels are:

• Error – Shows only error entries
• Warning – Default level; shows warning and error entries
• Info – Shows general information, and warning and error entries
• Debug – Most detailed; shows all entries

To view detailed application activity, set the log level to Debug. After reviewing, set it back to Warning to reduce clutter.

Configuring log warning and error thresholds

The Log Panel flags several kinds of Important system issues as either warnings or errors, depending on their severity and the thresholds you configure. Errors are more severe than warnings. 

For example, you can configure eCapture Pro to log the following disk usage entries:

• a warning entry when disk usage ≥ 80% 
• an error entry when disk usage = 100%

You can configure system thresholds for the following kinds of warnings and errors:

• Disk Usage (%)
• Memory Usage (%)
• CPU Usage (%)
• PTP Offset Absolute Value (µs)
• Camera Temperate (℃)
• Interface Temperature (℃)

To configure a log warning and error threshold:

1. In System View, click the Warning/Error Thresholds button.
2. In the dropdown menu, click the issue type, such as Disk Usage or Camera Temperature.
3. Adjust the Warning and Error values.
   Note: Set the Error value larger than the Warning value.

Clearing logs

After resolving all warnings and errors, you can clear the log. This action also resets the error and warning counters.

To clear the log, click the Clear Logs button.

Log Files

You can find eCapture Pro log files in the following locations, depending on your operating system:

In Linux environments, eCapture Pro provides two types of log files:

• eCapture Pro (GUI) logs: INSTALL_LOCATION/logs/nav (where INSTALL_LOCATION is the location chosen during installation)
• eCapture Pro Server logs: INSTALL_LOCATION/logs/captureServer (where INSTALL_LOCATION is the location chosen during installation)

In Windows environments, eCapture Pro provides three types of log files:

• eCapturePro (GUI) logs: C:\ProgramData\EVT\eCapturePro\logs\nav\TIMESTAMP_eCapturePro.log (where TIMESTAMP is the time when the application started)
• eCapture Pro Server logs: C:\ProgramData\EVT\eCapturePro\logs\eCaptureProServer_app\eCaptureProServer.X.log (where X is the log rotation number)
• eCapture Pro Config Service logs: C:\ProgramData\EVT\eCapturePro\eCaptureProConfigService.X.log (where X is the log rotation number)